Orders

Orders

• How do I track my order?

  Once your order ships you’ll receive an SMS and email with a tracking link. You can also track it any time from My Account › My Orders, where each order shows its live status from Processing to Out for delivery.

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• Can I change or cancel my order?

  Yes — as long as the order has not yet been dispatched. Go to My Account › My Orders and select Cancel, or contact our support team on live chat and we’ll update the address, items or payment method for you.

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• Do I need an account to place an order?

  No. You can check out as a guest with just your name, phone number and delivery address. Creating an account is optional but lets you track orders, save addresses and check out faster next time.

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