Warranty & Genuineness

Warranty & Genuineness

• Are all products genuine?

  Yes. Every device we sell is 100% genuine, brand-new and sealed, sourced through authorised distributors and backed by official manufacturer warranty.

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• How long is the warranty?

  Most smartphones carry a 1-year official warranty; accessories vary by brand. The exact warranty term is listed on each product page.

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• How do I claim warranty?

  Keep your invoice (available in My Account › My Orders) and contact our support team. We’ll guide you to the nearest authorised service centre or arrange a pickup for eligible claims.

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